These general terms and conditions (the “General Terms”) apply to the agreement (the “Agreement”) regarding parking services (the “Service”) entered into between Parkman i Sverige AB, corporate registration number 556614-8853, Box 2895, SE-187 28 Täby, Sweden (“Parkman”), and the natural or legal person (the “Customer”) who is the owner of a vehicle that enters and is parked within a parking facility or garage provided by Parkman (the “Parking Facility”).

For the purposes of these General Terms, “owner of a vehicle” has the same meaning as under the Swedish Act (1984:318) on parking fines for unlawful parking. If, when using the Service, the vehicle is driven and parked by someone other than the owner, the provisions in these General Terms relating to the Customer shall also apply to the driver. In such cases, the owner and the driver shall be jointly and severally liable for the performance of the Agreement.

1. Autopay

1.1 Parkman uses the Autopay parking system, which means that the registration number of the Customer’s vehicle is recorded by cameras upon entry to and exit from the Parking Facility. The Customer therefore does not need a physical parking ticket to use the Service.

2. Conclusion and Termination of the Agreement

2.1 The Agreement between Parkman and the Customer for the use of the Service, including these General Terms, is concluded when the Customer enters the Parking Facility, provided that the Customer’s vehicle remains within the Parking Facility for at least 15 minutes.

2.2 Acceptance of these General Terms is a condition for using the Service. If the Customer does not accept these General Terms, the parking of the Customer’s vehicle within the Parking Facility shall be deemed to be in violation of the applicable terms (unauthorized parking). Information about these General Terms and where they are available in full is provided on signage at the Parking Facility.

2.3 After registered exit, the Agreement terminates once all of the Customer’s obligations under the Agreement have been fulfilled.

3. Parking Fee

3.1 The Customer is obliged to pay a parking fee to Parkman for the use of the Service. Prices and fees for the Service are displayed in connection with the Parking Facility on signage and at any payment machines. All prices and fees are stated inclusive of VAT.

3.2 The parking fee is calculated based on the duration of use of the Service, i.e., the time between when the Autopay system records the entry and exit of the Customer’s vehicle to and from the Parking Facility.

4. Payment

4.1 Payment for the Service shall be made either at the time of use or retrospectively through one of the payment options offered by Parkman, as indicated on signage or at any payment machines at the Parking Facility.

4.2 Payment may be made in one of the following ways:

(a) at a payment machine (if available);(b) automatically by registering an account with Autopay at www.parkman.nu or www.autopay.io;
(c) through a third-party application, such as EasyPark, Parkster, or other available applications;
(d) by following payment instructions at www.parkman.nu or www.autopay.io within 48 hours from the vehicle’s exit from the Parking Facility; or
(e) by invoice in accordance with section 4.5 below.

4.3 If the Customer has chosen to register an account at www.autopay.io, the Customer’s bank account will be automatically charged upon exit from the relevant Parking Facility in accordance with the terms accepted upon registration. Payment is thereby deemed completed in accordance with section 4.2(b). In addition to the parking fee, a service fee of SEK 4.95 per parking occasion will be charged for the use of the Service.

4.4 If a payment machine is out of order, the Customer is obliged to ensure that payment is made using another available payment option.

4.5 If the Customer does not pay using one of the payment options listed in sections 4.2(a)–(d), Parkman will send an invoice with a 30-day payment term by post to the vehicle owner’s registered residential address. The invoice will be issued after the 48-hour period referred to in section 4.2(d) has expired without payment being registered. An invoice fee of up to SEK 59 will be added.

4.6 Parkman is entitled to charge fees for payment reminders and compensation for debt collection costs in accordance with applicable law. In the event of late payment, interest will be charged in accordance with the Swedish Interest Act (1975:635).

4.7 If the Customer fails to pay the parking fee for the use of the Service, Parkman may issue a parking fine in accordance with the Swedish Act (1984:318) on parking fines for unlawful parking.

5. Limitation of Liability

5.1 Parkman shall not be liable for damage suffered by the Customer unless such damage has been caused by Parkman through intentional misconduct or gross negligence.

5.2 Parkman shall not be liable for damage resulting from the Customer or any other person parking the vehicle in violation of law, regulations, or signage.

5.3 Parkman’s liability shall be limited to direct damage. Parkman shall not be liable for any indirect or consequential damage.

5.4 The holder of the Autopay account is responsible for ensuring that the information in the register/agreement with Parkman and Autopay is accurate.

6. Customer’s Other Obligations

6.1 The Customer is responsible for ensuring that the vehicle’s registration plate is visible and legible to the Autopay system upon entry to and exit from the Parking Facility.

7. Parking Facility

7.1 The Customer undertakes to park in accordance with the instructions and signage applicable at the Parking Facility at any given time. The Customer is obliged to review and comply with all applicable regulations, signage, and local rules at the Parking Facility.

8. Force Majeure

8.1 Parkman shall be exempt from liability for failure to fulfill its obligations under the Agreement if such performance is prevented, substantially hindered, or substantially increased in cost due to an epidemic, war, accident, labor dispute, fire, explosion, intervention by public authorities, or any other circumstance beyond Parkman’s control.

9. Amendments to Terms

9.1 Parkman reserves the right to amend these General Terms at any time. The current version of the General Terms is available on Parkman’s website: www.parkman.nu.

10. Personal Data

10.1 Parkman processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection legislation.

10.2 For more information on how personal data is collected and processed, please refer to Parkman’s privacy policy.

11. Disputes and Governing Law

11.1 Any dispute arising from the Agreement between Parkman and the Customer shall be settled in a general court. If the Customer is not a consumer, the Stockholm District Court shall be the court of first instance. Claims concerning parking fines under the Swedish Act (1984:318) on parking fines for unlawful parking shall be brought before the district court in the location where the unlawful parking occurred.

11.2 Swedish law shall govern the Agreement.