{"id":1814,"date":"2021-08-20T12:00:01","date_gmt":"2021-08-20T10:00:01","guid":{"rendered":"https:\/\/parkman.nu\/?page_id=1814"},"modified":"2026-03-18T11:18:05","modified_gmt":"2026-03-18T10:18:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/parkman.nu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"block hero-inner-page\" style=\"background-image: url('https:\/\/parkman.nu\/wp-content\/uploads\/2025\/11\/Test_hemsida-3-1600x370.png');\">\n<\/section>\n\n<section class=\"block breadcrumbs\">\n    <div class=\"container-fluid\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<nav id=\"breadcrumbs\" class=\"bread-nav\"><span><span><a href=\"https:\/\/parkman.nu\/en\/home-2\/\">Home<\/a><\/span><\/span><\/nav>\t\t\t<\/div>\n\t\t<\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"block editor-section small\">\n    <div class=\"container-fluid\">\n        <div class=\"editor-content inner-wrap narrow white\">\n            <h1 style=\"text-align: center;\">Do you have questions? Here you can find the answers.<\/h1>\n<p class=\"large\" style=\"text-align: center;\">Here we have collected the most common questions we receive from you. If you do not find your answer below, just contact us and we will be happy to help you.<\/p>\n        <\/div><!--\/.inner-wrap-->\n    <\/div><!--\/.container-fluid-->\n<\/section>\n\n\n<section class=\"block faq-block\">\n    <div class=\"container-fluid\">\n                                <div class=\"cat-wrap\">\n                <ul class=\"cat-list d-flex flex-wrap justify-content-start justify-content-lg-between\">\n                                        <li class=\"active\">\n                        <a class=\"switch d-block d-lg-flex flex-lg-column align-content-center justify-content-start justify-content-lg-center\" href=\"#tab16\">\n                                                            <img decoding=\"async\" src=\"https:\/\/parkman.nu\/wp-content\/uploads\/2021\/06\/car.svg\" alt=\"Car icon\">\n                                                        <span>Agreements &amp; permits<\/span>\n                        <\/a>\n                    <\/li>\n                                        <li >\n                        <a class=\"switch d-block d-lg-flex flex-lg-column align-content-center justify-content-start justify-content-lg-center\" href=\"#tab46\">\n                                                            <img decoding=\"async\" src=\"https:\/\/parkman.nu\/wp-content\/uploads\/2026\/03\/pay-icon.svg\" alt=\"\">\n                                                        <span>Payment<\/span>\n                        <\/a>\n                    <\/li>\n                                        <li >\n                        <a class=\"switch d-block d-lg-flex flex-lg-column align-content-center justify-content-start justify-content-lg-center\" href=\"#tab47\">\n                                                            <img decoding=\"async\" src=\"https:\/\/parkman.nu\/wp-content\/uploads\/2021\/06\/car.svg\" alt=\"Car icon\">\n                                                        <span>Short-term parking<\/span>\n                        <\/a>\n                    <\/li>\n                                    <\/ul>\n            <\/div>\n            <div class=\"faq-wrap\">\n                \n                <div class=\"tabs\">\n                    \n                    <div id=\"tab16\" class=\"tab active\">\n                        <div class=\"tab-content\">\n                            <div class=\"title editor-content\">\n                                <h2>Agreements &amp; permits<\/h2>\n                            <\/div>\n                                                            <ul class=\"qa\">\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"How do I add my license plate number?\"><span class=\"d-block\">How do I add my license plate number?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>1. Log in to the Park46 app or at <a href=\"https:\/\/minparkering.parkman.nu\/\">minparkering.parkman.nu<\/a><\/p>\n<p>2. Click on <em>Profile<\/em> and select <em>User Profile<\/em>.<\/p>\n<p>3. Under <em>My vehicles<\/em> you can:<\/p>\n<ul>\n<li>change a license plate number<\/li>\n<li>add a vehicle<\/li>\n<li>remove a vehicle<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Removing a vehicle:<\/strong><\/p>\n<p>Click the three dots next to the license plate number.<\/p>\n<p>Select <em>Remove<\/em>.<\/p>\n<p>If you change your car or get an additional one, you need to update the information in your account yourself.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"Why was my car charged even though I have a parking permit?\"><span class=\"d-block\">Why was my car charged even though I have a parking permit?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>A charge is applied if the license plate that was scanned does not match an active permit.<\/p>\n<p>It may also happen if all available permit spaces were occupied when you entered. When capacity is full, the next vehicle is charged according to the short\u2011term rate, even if the driver normally has a permit.<\/p>\n<p><strong>Please check that:<\/strong><\/p>\n<ul>\n<li>the license plate in your permit is correct and active<\/li>\n<li>the permit was not at full capacity when you entered<\/li>\n<\/ul>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"How do I apply for a parking space, and what does it cost?\"><span class=\"d-block\">How do I apply for a parking space, and what does it cost?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>You can submit an expression of interest through our website.<\/p>\n<p>Go to the parking facility you are interested in and click the \u2018Rent a parking space\u2019 button.<\/p>\n<p><strong>When you click \u2018Rent a parking space\u2019, you will see:<\/strong><\/p>\n<ul>\n<li>current prices<\/li>\n<li>which spaces are available<\/li>\n<li>the form where you can submit your expression of interest<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Please note that you will need to log in with BankID to complete the registration.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"I\u2019ve applied for a parking space and been placed in a queue, when can I expect access?\"><span class=\"d-block\">I\u2019ve applied for a parking space and been placed in a queue, when can I expect access?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>The waiting time varies depending on which parking facility you applied for and how high the demand is at that location.<\/p>\n<p>As soon as a space becomes available and it\u2019s your turn, we will contact you!<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"What is the binding period of my agreement?\"><span class=\"d-block\">What is the binding period of my agreement?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>The agreements run indefinitely and have no binding period, so you can terminate your agreement whenever you want.<\/p>\n<p>There may be exceptions, so feel free to check what applies to you. You can find your agreement details in the Park46 app or at <a href=\"https:\/\/minparkering.parkman.nu\/\">minparkering.parkman.nu<\/a> under My Pages \u2192 Agreements.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"How do I change the payment method for my agreement?\"><span class=\"d-block\">How do I change the payment method for my agreement?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>1. Log in via the Park46 app or at <a href=\"https:\/\/minparkering.parkman.nu\/\">minparkering.parkman.nu<\/a>.<\/p>\n<p>2. Click on <em>Profile<\/em> and select <em>My Pages<\/em>.<\/p>\n<p>3. Under <em>Payment details<\/em>, select <em>Change<\/em>.<\/p>\n<p>4. Choose your payment method and save.<\/p>\n<p><strong>Please note:<\/strong><\/p>\n<div>\n<ul>\n<li>The change will apply from the following month.<\/li>\n<\/ul>\n<\/div>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"Do you offer parking with EV charging?\"><span class=\"d-block\">Do you offer parking with EV charging?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>Yes, we offer parking with EV charging at several of our facilities.<\/p>\n<p>To check whether charging stations are available at the location you\u2019re interested in, visit <em>Our Parkings<\/em> on our website. There you can see both available charging points and current prices.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"When will I receive my first rental invoice, and why might it include multiple time periods?\"><span class=\"d-block\">When will I receive my first rental invoice, and why might it include multiple time periods?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>If you sign your agreement in the middle of a month, your first rental invoice will be sent on the 1st of the following month.<\/p>\n<p>The first invoice may therefore include both past and upcoming periods, because we use advance billing.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"What does an unreserved parking space mean?\"><span class=\"d-block\">What does an unreserved parking space mean?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>An unreserved space means that you have a permit to park in the area, but not a fixed, dedicated parking spot.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"A car is parked in my reserved space, what should I do?\"><span class=\"d-block\">A car is parked in my reserved space, what should I do?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>Contact our customer service at +46 8 734 90 00 and we will assist you.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"Where can I find my rental invoices, and how can I check their status?\"><span class=\"d-block\">Where can I find my rental invoices, and how can I check their status?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>In the Park46 app or at <a href=\"https:\/\/minparkering.parkman.nu\/\">minparkering.parkman.nu<\/a>, you can easily view both your contracts and your payment history.<\/p>\n<p><strong>How to do it:<\/strong><\/p>\n<p>1. Log in and click on <em>Profile.<\/em><\/p>\n<p>2. Select <em>My Pages<\/em>.<\/p>\n<p>3. Under <em>Invoices<\/em>, you can see:<\/p>\n<ul>\n<li>your payment history<\/li>\n<li>any unpaid invoices<\/li>\n<li>the option to download invoices.<\/li>\n<\/ul>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"How do I cancel my agreement?\"><span class=\"d-block\">How do I cancel my agreement?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>You can easily view and cancel your contracts in the Park46 app or at <a href=\"https:\/\/minparkering.parkman.nu\/\">minparkering.parkman.nu.<\/a><\/p>\n<div>\n<p><strong>How to do it:<\/strong><\/p>\n<p>1. Log in via the Park46 app or at minparkering.parkman.nu.<\/p>\n<p>2. Click on <em>Profile<\/em> and select <em>My Pages<\/em>.<\/p>\n<p>3. Go to <em>Contracts<\/em> to view your active agreements.<\/p>\n<p>4. Click on the contract you want to end and select <em>Cancel<\/em>.<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"What is the notice period for my agreement?\"><span class=\"d-block\">What is the notice period for my agreement?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>You can view your notice period directly in the Park46 app or at <a href=\"https:\/\/minparkering.parkman.nu\/\">minparkering.parkman.nu.<\/a><\/p>\n<div>\n<p><strong>How to do it:<\/strong><\/p>\n<p>1. Log in and click on <em>Profile<\/em>.<\/p>\n<p>2. Select <em>My Pages<\/em>.<\/p>\n<p>3. Under <em>Agreements<\/em>, you can see all your active agreements as well as the notice period for each one.<\/p>\n<p>The notice period always follows the calendar month, which means agreements always end at the turn of a month!<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"Can I pause my agreement?\"><span class=\"d-block\">Can I pause my agreement?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>No, an agreement cannot be paused.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"Can I pay via e\u2011invoice?\"><span class=\"d-block\">Can I pay via e\u2011invoice?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>We currently do not offer e\u2011invoices. You can receive your invoice by post or email, or pay via direct debit.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"When is my rental invoice due?\"><span class=\"d-block\">When is my rental invoice due?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>The rental invoice is paid monthly in advance and has a due date on the 28th of each month.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"How do I get an additional access card or tag, or what should I do if I need to block and replace the one I have?\"><span class=\"d-block\">How do I get an additional access card or tag, or what should I do if I need to block and replace the one I have?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>Contact <strong>uthyrning@parkman.nu<\/strong> and we will assist you.<\/p>\n<p>A fee applies for an additional order or a replacement order.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                    <\/ul>\n                                                    <\/div>\n                    <\/div>\n\n                    \n                    <div id=\"tab46\" class=\"tab \">\n                        <div class=\"tab-content\">\n                            <div class=\"title editor-content\">\n                                <h2>Payment<\/h2>\n                            <\/div>\n                                                            <ul class=\"qa\">\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"How do I find my parking receipts?\"><span class=\"d-block\">How do I find my parking receipts?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>If you have an Autopay account, you can find your charges under the <em>Receipts<\/em> tab in the menu.<\/p>\n<p>You can also download your receipts at <a href=\"https:\/\/parkman.nu\/en\/reciept\/\">parkman.nu\/en\/reciept<\/a><\/p>\n<p>For monthly permits, the order confirmation you received at the time of purchase serves as your receipt.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"Why am I being charged an invoice fee?\"><span class=\"d-block\">Why am I being charged an invoice fee?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>The fee covers costs such as administration, system operation, and payment processing, and is charged regardless of whether the invoice is delivered digitally or on paper.<\/p>\n<p>If you want to avoid the invoice fee, you can choose one of the other available payment methods next time.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"I have a charge on my card from you that I don\u2019t recognize. How can I see what it refers to?\"><span class=\"d-block\">I have a charge on my card from you that I don\u2019t recognize. How can I see what it refers to?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>You can view your payment history on <a href=\"https:\/\/autopay.io\/\">Autopay.io<\/a> or in the app <em>Autopay \u2013 Park &amp; Charge.<\/em><\/p>\n<ul>\n<li>Select <em>Receipts<\/em> to see all your charges.<\/li>\n<li>Check your registered vehicles to make sure no old or sold vehicles are still linked to your profile.<\/li>\n<li>You are responsible for keeping your vehicle list up to date.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>If everything looks correct and the charge is still unfamiliar, please contact customer service and we will help you.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"How do I register my payment card to my Autopay account?\"><span class=\"d-block\">How do I register my payment card to my Autopay account?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>You can register your payment card by logging in to <a href=\"https:\/\/autopay.io\/\">Autopay.io<\/a> or in the app <em>Autopay \u2013 Park &amp; Charge<\/em>.<\/p>\n<p>How to do it:<\/p>\n<ol>\n<li>Log in to your account.<\/li>\n<li>Go to <em>Payment cards<\/em> in the menu (under <em>Profile<\/em> in the app).<\/li>\n<li>Add your payment card and save it.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>Important<\/strong>:<\/p>\n<p>For the card to work, it must be enabled for online purchases and international transactions, since the payment is processed through an international payment solution.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"My fee isn\u2019t showing when I try to pay afterwards (via Autopay.io). What should I do?\"><span class=\"d-block\">My fee isn\u2019t showing when I try to pay afterwards (via Autopay.io). What should I do?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>The parking fee can be paid on Autopay.io for up to 48 hours after you leave the facility.<\/p>\n<p>After 48 hours, the payment option is removed and an invoice is automatically sent to the vehicle owner.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"Who receives the invoice, and why is it issued?\"><span class=\"d-block\">Who receives the invoice, and why is it issued?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>The invoice is sent to the vehicle owner.<\/p>\n<p>An invoice is issued when:<\/p>\n<ul>\n<li>no payment was registered at the time of parking<\/li>\n<li>your payment card could not be charged<\/li>\n<li>you did not have an active agreement or valid permit<\/li>\n<li>you entered an Autopay facility without completing the payment<\/li>\n<\/ul>\n                                        <\/div>\n                                    <\/li>\n                                                                    <\/ul>\n                                                    <\/div>\n                    <\/div>\n\n                    \n                    <div id=\"tab47\" class=\"tab \">\n                        <div class=\"tab-content\">\n                            <div class=\"title editor-content\">\n                                <h2>Short-term parking<\/h2>\n                            <\/div>\n                                                            <ul class=\"qa\">\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"I didn\u2019t get any confirmation on the screen at the exit, am I checked out?\"><span class=\"d-block\">I didn\u2019t get any confirmation on the screen at the exit, am I checked out?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>No worries!<\/p>\n<p>If there\u2019s a queue, the screens may sometimes show information with a slight delay, but the cameras still register your exit correctly.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"I\u2019ve received a fee and I\u2019m wondering why, since I thought my parking was within the free time?\"><span class=\"d-block\">I\u2019ve received a fee and I\u2019m wondering why, since I thought my parking was within the free time?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>The invoice only shows the time when your parking started to be charged.<\/p>\n<p>If you visited the facility earlier the same day, the total parking time is added together, but only the moment when the cost began to apply is shown on the invoice<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"When do I accept the parking terms?\"><span class=\"d-block\">When do I accept the parking terms?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>You accept the terms the moment you park your vehicle. This follows the legal principle of <em>implied conduct<\/em>, which means that an agreement can be formed through actions rather than an explicit written or verbal consent.<\/p>\n<p>By parking your vehicle, you show through your actions that you accept the terms that apply to the location.<\/p>\n<p><strong>Tip: Always check the signage before parking &#8211; it only takes a few seconds.<\/strong><\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"Who do I contact if I have received a control fee (parking fine)?\"><span class=\"d-block\">Who do I contact if I have received a control fee (parking fine)?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>Contact Hojab at +46 8 735 29 99. They handle all administration of control fees (parking fines).<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"If the parking area is full when I arrive, do I still have to pay anything?\"><span class=\"d-block\">If the parking area is full when I arrive, do I still have to pay anything?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>You have 15 minutes to find a parking space and park your vehicle after entering the facility.<\/p>\n<p>If you leave the area within those 15 minutes without having parked, the visit will be free of charge.<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"How do I delete my Autopay account?\"><span class=\"d-block\">How do I delete my Autopay account?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>Here\u2019s how to delete your Autopay account:<\/p>\n<div>\n<ol>\n<li>Log in to <a href=\"https:\/\/autopay.io\/\">Autopay.io<\/a> or in the app <em>Autopay \u2013 Park &amp; Charge<\/em>.<\/li>\n<li>Go to <em>Profile<\/em> (tap your username in the app).<\/li>\n<li>Scroll to the bottom and select <em>Delete profile<\/em>.<\/li>\n<\/ol>\n<\/div>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"Can I have multiple cars on the same Autopay account, and how does it work if I have a rental car?\"><span class=\"d-block\">Can I have multiple cars on the same Autopay account, and how does it work if I have a rental car?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>Yes, you can add multiple vehicles to your Autopay account.<\/p>\n<p>You can also register a rental car if you want it to be included in automatic payments, permits, or loyalty programs.<\/p>\n<p><strong>Please note that you are responsible for removing the rental car from your account when you no longer use it, to ensure that charges are applied correctly.<\/strong><\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                        <li>\n                                        <a class=\"faq-link d-flex justify-content-between justify-content-lg-start align-items-start align-items-lg-center\" href=\"#\" title=\"How do I know if my account is linked to a customer club?\"><span class=\"d-block\">How do I know if my account is linked to a customer club?<\/span> <i class=\"fas fa-chevron-circle-down\"><\/i><\/a>\n                                        <div class=\"answer\">\n                                            <p>Log in to <a href=\"https:\/\/autopay.io\/\">Autopay.io<\/a> or in the app <em>Autopay \u2013 Park &amp; Charge<\/em>, and you can view all your memberships under \u2018Permits\u2019 in the menu<\/p>\n                                        <\/div>\n                                    <\/li>\n                                                                    <\/ul>\n                                                    <\/div>\n                    <\/div>\n\n                                    <\/div>\n            <\/div>\n                            \n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1814","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - 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